Refund Policy

How do I place an Order?

Yes, you can place the order at different places, for example, you can visit our website and create an account there to place the order, in addition to this, you can place your order by sending a message to the WhatsApp number +92-312-9775152 , +92-335-3108000 given on our website. Apart from this, there is also the facility on Facebook and Instagram. You can also place up orders there

How Can I Cancel Or Change My Order?

  • To cancel the order, you can call our registered number during office hours, if your order is not dispatched, then the order can be canceled, but if the order is dispatched, then the order cannot be canceled.

Do I need an account to place an order?

Yes Place Your Order Create New Account Then Place Order

How Do I Track My Order?

Our company offers a comprehensive tracking system for orders placed via WhatsApp. Here’s a brief overview of how it works:

1. Order Placement**: After placing an order on WhatsApp, you’ll receive a message on your registered WhatsApp number.

2. Tracking Information**: This message will include details on how to track your parcel.

3. Website Tracking**: You can also track your parcel directly on the company’s website using the provided tracking facility. This system ensures that customers can easily monitor their orders from placement to delivery, enhancing transparency and customer satisfaction

How Can I Return a Product?

1.If the book you have ordered from our department is not sent by our department, or you have received another book by mistake, then our department makes sure to replace your book and give you the correct book.

2. If customer has purchased a book from our department and our department has delivered the same book to the customer, then the customer cannot make any claim for refund or exchange. This policy ensures that customers receive the correct books and any errors are promptly addressed.

How can it be changed if the sent order is damaged?

Our company protects the customer in every way to get the right books. If you feel that the parcel may be damaged inside while receiving the book, take a video of it with your mobile phone before you open it. Don’t use any software to make video, just make video with your mobile camera and send to our given whatsapp number. Our department will check it and send you a new parcel instead at no extra cost to you.

Can I request any book?

You can apply for a book which is not available on our website. For that, send the title of the book or the full name of the book and the name of the author to our WhatsApp number and our organization will check it. Any book you wish to purchase which is not on our website will not be cash on delivery and payment must be made in advance.

How To Refund Requests,

Refund requests, if you would like to request a refund, then please navigate to orders page and select which order or product you want to request a refund for.

  1. Log In Your Account ( Login )
  2. Enter User Name Or Email Address
  3. Enter Your Password
  4. Enter the Login Button
  5. When Login your Account
  6. Show DASHBOARD Lift Site Menu
  7. Select the ORDERS Menu lift Site
  8. Choose Select the Order No ( You want Return )
  9. Refund My entire Order Button
  10. Open Pop Small Windows
  11. Write the ( Please, write the reason why you are asking for a refund: )
  12. Enter Submit
  13. Check Team Your reason refund If possible Accept Your Refund Request

What is the last date of this page update?

This page of this website was last updated on this day  01-08-2024 

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